Login
Login
Procedure
Request Form
How-to
Guides
FAQ
Search by keyword
Search result of 'What'
What
should I do if I cannot login to Power Direct (internet banking)?
If you cannot login, you may have entered your "Account number" (3 digit branch number・7 digit account number), and/or "Power Direct password" incorrectly. Please enter your ...
What
are the requirements for each stage of the Step Up program?
Please confirm the details of the five stages in our Shinsei Step-Up Program; “Diamond”,“Platinum”, “Gold”, “Silver” and “Standard”. For details, please click here. Each s...
What
is Individual Number (My Number)?
Individual Number (also called “My Number”) is a 12 digit number issued to individuals residing in Japan. The Individual Number will be used for administrative procedures relat...
【GoRemit】
What
are the fees for remitting Japanese yen?
Remittances made from the PowerFlex account(GoRemit app) Yen savings account Japanese Yen 2,000 yen <Remittances to the Shinsei Bank SMBC...
【GoRemit】
What
exchange rate applies?
・When making a foreign currency remittance by withdrawing from your PowerFlex Yen Deposit Account, remittance request instructions received by 3:00 p.m. on a business day wil...
What
is an alert email?
Alert emails will notify you of the following services to your registered email address. Alert email address can be registered from Power Direct(Internet banking). - Alert emai...
What
is the ATM transaction fee?
The following ATMs are available free of charge 24/7, for deposits, withdrawals and balance inquiries . *Withdrawal fees for "Standard" stage customers are free up to 5 times p...
What
transactions are available on Internet banking?
Setting up a time deposits, trading foreign currencies(JPY⇔foreign currency, foreign currency⇔foreign currency), balance inquiries, domestic transfers and changing ATM...
What
will happen if the internet connection is interrupted during a transaction ?
If the Internet connection is cut off while entering data or while it is being processed, the data will become invalid.Please check if the transaction was processed correctly by...
What
are the conditions for free domestic fund transfers via Internet Banking(Power Direct)?
The number of free domestic transfer depends on the customer's account stage. For details, please click here.
Results 21 - 30 of 61
1
2
3
...
7
Back