FAQ

You will need to make a transfer to the payee first on Power Direct(Internet banking). Please add the payee information on the confirmation page just before you finalize the...

The official abbreviated form for 株式会社　(Kabushiki gaisha) will be "カ）". For details regarding abbreviated titles of company names or organizations please confirm the lis...

List of FAQs about the Smartphone App 1. I received the registration notice after applying to GoRemit via the application. What do I do next? 2. I cannot log in to the Smart...

After launching the app, login with your ID (registered e-mail address you have with GoRemit) and password on the login screen. Your initial password will be the "Customer Nu...

Please confirm the following Did you enter the correct login ID / password? Your login ID is the email address you registered with GoRemit. After you register your e-...

Your User ID is the e-mail address registered with GoRemit. If you have forgotten your password, please reset your password by tapping on the "Reset password" menu on the...

Yes. New beneficiaries can be registered via the online remittance service (Smartphone App). Tap [Requests] at the bottom of the screen, then select [New] on the upper right...

The current exchange rate for GoRemit is posted at 10AM on business days and valid to 3 PM. The exchange rate can be confirmed on our homepage and on the GoRemit app. T...

If you sent a remittance request instruction you sent by mistake and want to stop the remittance, please call us immediately (0120-227-503 Weekdays 9:00 a.m. - 5:00 p.m.). E...

Yes. It is possible to set by the following operation method. · Launch the application and login with your ID and password on the login screen. · Tap the menu mark on the to...