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How do
I
arrange to have my Monthly Statements
i
n Engl
i
sh?
We w
i
ll ass
i
st you over the phone. Please contact us v
i
a Web Form Consultat
i
on w
i
th your contact number wh
i
ch we can reach you at so that we w
i
ll call you back. The Engl
i
sh ...
How do
I
buy or sell fore
i
gn currenc
i
es?
You can buy or sell fore
i
gn currenc
i
es by the follow
i
ng: ・Power D
i
rect(
I
nternet bank
i
ng) "Account Overv
i
ew"→"Fore
i
gn Currency Sav
i
ngs Accounts" menu. ・PowerCall 0120-...
What do
I
need to br
i
ng when
I
v
i
s
i
t one of the Bank's branches to make a transact
i
on or to change my account deta
i
ls ?
Please br
i
ng your cash card and your personal seal
i
f you have reg
i
stered your seal w
i
th the bank. Please also note that you need to show your Res
i
dence card (or Spec
i
al Perma...
Why doesn't the Bank have a passbook l
i
ke other Japanese banks?
SB
I
Sh
i
nse
i
Bank has el
i
m
i
nated the hassle of hav
i
ng to carry around a passbook. You can conf
i
rm your account act
i
v
i
t
i
es on Power D
i
rect(
I
nternet bank
i
ng).
I
nqu
i
ry of transact
i
...
Are there any spec
i
f
i
cat
i
ons on what k
i
nd of computers or browsers to use
I
nternet Bank
i
ng?
For the best user performance, please use the follow
i
ng OS and browsers: Please cl
i
ck here for deta
i
ls.
When can
I
start us
i
ng
I
nternet bank
i
ng?
I
nternet bank
i
ng
i
s ava
i
lable once you rece
i
ve your ATM card and P
I
N .
I
f you encounter any problems when logg
i
ng
i
n, please contact v
i
a Web Form Consultat
i
on. *We w
i
llcall yo...
Access
i
ng your
I
nternet bank
i
ng account for the f
i
rst t
i
me.
Please cl
i
ck here to conf
i
rm the procedure for access
i
ng your
I
nternet bank
i
ng account for the f
i
rst t
i
me.
I
forgot my "Power D
i
rect password" or what should
I
do
i
f
I
’m locked out of the
I
nternet Bank
i
ng?
Please cl
i
ck here.
How do
I
change my "Power D
i
rect password"?
Please change your password after logg
i
ng
i
nto your Power D
i
rect (
I
nternet bank
i
ng) account and cl
i
ck on "Reg
i
stered
I
nformat
i
on" (located on the upper r
i
ght hand corner of the...
How can
I
change my P
I
N?
Please call 0120-456-272 (Ava
i
lable 24/7 by automated vo
i
ce gu
i
dance). ※Please follow the vo
i
ce gu
i
dance. You w
i
ll be requ
i
red to enter your branch code, account number and cur...
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