FAQ

If “Notification of Receipt of Direct Debit Request Form” or your transaction statement shows a company name you don’t recognize, it may indicate that the service provider uses a payment collection agency rather than billing you directly.
A payment collection agency is a company that submits account transfer (automatic withdrawal) requests to your bank on behalf of the service provider. Some credit card companies also offer these collection services.
For more details, please contact either the company where you applied for the account transfer or the payment collection agency.

How to Verify
Please check your account transfer application slip; the payment collection agency’s name may be listed there.
For email or SMS notifications, confirm that the same email address or phone number is not shared among family members.

Common Examples
・“DF ○○” → Payment collection agency: Former Diamond Factor (now Mitsubishi UFJ Factor)
Example: DF GP Marketing, Yodobashi Camera Gold Point Card
・“ﾐﾂｲｽﾐﾄﾓｶ-ﾄﾞ(ｶ” → PiTaPa card and other affiliated cards
・“AP(APｱﾌﾟﾗｽ)” → Payment collection agency: APLUS
・“NS (NS NICOS) ○○” → Mitsubishi UFJ NICOS (formerly Nippon Shinpan)
・“ﾎﾟｹｯﾄｶｰﾄﾞ” → Credit card company: Pocket Card
Example: Famima T Card, TSUTAYA W Card / T Card Plus
・“08SBIｼｮｳｹﾝ” → SBI Securities ↔ SBI Shinsei Bank fund transfer (real-time deposit/withdrawal)