FAQ

Opening your account

Are application forms and brochures available in English?

Yes, they are.
Our account starter kit and account application forms are available in English. If you wish to apply for a home mortgage, the related brochures and forms are also available in English.
Opening an account
About Home Mortgages

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Useful Information

I don't know how to fill in the application form.
【GoRemit Online Remittance Service(Smartphone App) *for Individuals】I received the registration notice after applying to GoRemit via the application. What do I do next?
【GoRemit Online Remittance Service(Smartphone App) *for Individuals】Can I set biometric authentication to authenticate using fingerprint / face biometric information?

Info

Important

Regarding changes for English support at contact center and partial revisions to procedures related to transfers and products
Important

Notice of consolidation and change of Contact Center Customer Dials and Change of Business Hours
Important

Introductory Help Videos & How-to Guides

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