FAQ
Opening your account
After opening an account, you will be asked to register your own 4-digit PIN when you log in to PowerDirect (Internet Banking).
Please refer to the information below for details on how to register your PIN.
First Login
If you are unable to use PowerDirect, we will send you a “PIN Notification” (a postcard with your PIN printed on it) upon your request.
Please submit your request using the form below.
Procedure Request Form
If you are unable to use the Procedure Request Form, please contact us via the Call Back Reservation Form.
Call Back Reservation Form
Relevant Categories
Info
Message sent.
Thank you for your cooperation.
Your feedback is very valuable to us and helps us to improve our service.
Send us your comments.
Please input your comments and click on 'Send' button.
Please click ' X ' button to close this box.
*Please note that we are not able to answer your inquiries via this form so
please do not send us your account information, personal information, etc.