FAQ

Cut -off times will vary depending on the method of procedure.
In addition, the timing of the deposit for the fund transfers will vary for each beneficiary bank.

■PowerDirect(Internet banking)
・Transfers between SBI Shinsei Bank accounts: transactions will be processed immediately at any time.
・Transfers made to other banks: 23:50 PM (※1) on weekdays.

■Branch (※2)
・Transfers between SBI Shinsei Bank accounts During branch operating hours on weekdays.
・Transfers made to other banks: By 15:00 PM. on weekdays.

(※1) Please be advised that even if you use PowerDirect for transfers to other banks, transfers made after 15:00 PM on weekdays will be processed on the next business day under the following conditions:

1.Transfers initiated between 23:50 PM and approximately 00:05 AM on weekdays, or between 23:50 PM and approximately 04:00 AM on weekends and holidays.

2.Transactions conducted during our maintenance periods. >> [Maintenance information is available here].

3.Transfers amounting to 100 million yen or more.

4.When the account verification service for the recipient's account is locked (indicated by the message "The use of the account verification service for the recipient's account is restricted" on the transfer procedure screen).

5.If the receiving financial institution does not support the “More Time” system (a syst
em that allows immediate deposits regardless of weekday nights, weekends, and holidays). (Please confirm with the receiving bank whether they support “More Time”.)

6.Other circumstances, such as during maintenance of the receiving financial institution. (Please verify with the receiving bank for further details.)

(※2) When making transfers at the branch, we may inquire about the background and details of the transaction or review documents related to the transfer to ensure the protection of your assets.