FAQ
GoRemit Overseas Remittance Service
List of FAQs about the Smartphone App
1. I received the registration notice after applying to GoRemit via the application. What do I do next?
2. I cannot log in to the Smartphone App
A. Please confirm the following
3. I forgot my user ID / password
4. Can I add a new beneficiary with the Smartphone App?
5. Where can I confirm the current exchange rate for GoRemit?
6. I sent a remittance request instruction by mistake. Can I cancel it?
7. I want to delete the remittance request instruction I sent by mistake from my remittance history.
8. Can I set biometric authentication to authenticate using fingerprint / face biometric information?
9. What procedures are available via the Smartphone App?
10. I already use GoRemit, but I would also like to use the Smartphone App
11. I downloaded the GoRemit App but the login screen is in Japanese. How do I change this to the English version?
For further details of the application, please check the following
・What is the GoRemit App
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