FAQ

We can issue you a bank certificate in English or Japanese and send it to you in approximately one week by postal mail.
*If you wish to simply confirm your account balance and/or transaction details, you can print out your monthly statements through Power Direct for free.

• Fees:
1100 yen for one copy

• How to apply:
Please apply via theProcedure Request Form.
• How long it will take for the bank certificate to be issued:
It may take approximately a week.

• Balances which are recorded on:
Savings accounts, PowerYokin, Time Deposits, and structured deposits.
Foreign currency balances will be recorded in their respective currencies.
Home Mortgages*, card loan(s), MONEX Intermediary Service Account Products, SBI Securities Intermediary Service Account Products, and insurance products will not be stated.

*For documents regarding MONEX Intermediary Service Account Products, please contact us using the Call Back Reservation Form to request issuance.

*For documents regarding SBI Securities Intermediary Service Account Products, please contact 0800-100-4581(from landline phone only, Toll free) or 03-6630-8118(from cell phone).
Japanese Only, Hours：Weekdays 8:00 ～ 17:00 (excluding bank holidays during year-end/New Years)