FAQ

Please confirm the details of the five stages in our Step-Up Program; “Diamond”,“Platinum”, “Gold”, “Silver” and “Standard”. For details, please click here.

Each stage offers a range of exclusive benefits including preferential foreign exchange rates for our “Silver” or higher customers and one free overseas remittance a month for our “Diamond” and “Platinum” customers via GoRemit App.

＜New account holders＞
After opening the account, the “Platinum” stage and services will be automatically applied for the first 6 months (including the initial month). However, please note that the preferential handling charge for home mortgages will not be applied for new account holders.