FAQ

Yes, you can receive certain currencies and funds from overseas.

•To check the status of an incoming international transfer, please use our Call Back Reservation Form.
We will contact you shortly.

If you are expecting an overseas transfer, please ensure your Individual Number (My Number) is registered with us.
For more details, please refer to the Important Announcement.

Please note:
•We may request additional information and/or documentation before depositing the funds into your account.
•Our staff may contact you via email, telephone or postal mail, so please make sure your contact information is accurate and up to date.
We appreciate your cooperation and understanding.

【Available Currencies】
USD / EUR / AUD / NZD / GBP / CAD / HKD / ZAR / NOK / SGD / JPY / TRY

Funds will be credited to their respective foreign currency savings accounts.

【Fee】
See Commission Table.