FAQ

In recent years, anti-money laundering and counter-terrorist financing measures have become increasingly important.

In line with the "Guidelines for Anti-Money Laundering and Combating the Financing of Terrorism", which was announced by the Financial Services Agency in February 2018, SBI Shinsei Bank is already taking measures to combat increasingly complex money laundering and terrorist financing schemes.

As a specific example, we currently request existing and new customers to provide additional information at our branches, call centers, or by post, etc. for purpose of transaction, personal information, etc. relating to transaction details or history.

As part of the above mentioned measures, Article 10 of the Common Customer Agreement on Power Flex Transaction has already been revised on April 8, 2019 as announced on our website on March 7th. Subsequently, foreign residents are required to notify the Bank of any change or extension of their permitted period of stay in Japan.