FAQ

You can apply for account opening through the SBI Shinsei Bank App or via our official website.

Opening an account using the SBI Shinsei Bank App
Please refer to the page below if you wish to apply using the app.
The app is not available for persons under the age of 18 or non-Japanese nationals.
口座開設(Japanese Only)


Opening an account via our website
If you wish to apply through our website, please see the information below.
Please apply for account opening through the Japanese web site.
口座開設(Japanese Only)


If you do not read and write Japanese, please apply using the online application form below.

【Apply online】

*Japanese nationals are required to fill in their full name into the Kanji name and Katakana name sections.
Please send the completed application form along with the necessary documentation back to us.

The account will be opened in about two weeks after we receive the documents.

■Required Identification Documents for account opening
All documents must confirm your name, date of birth and current address.
Please ensure that the document is currently valid or within its validity period.

Identification documents are:
◎　An original copy of a residence certificate (住民票 “juminhyo”)
◎　Certificate of entries recorded in Resident Record (住民票記載事項証明書 “juminhyo kisaijiko syomeisyo”)
◎　Personal seal registration certificate (印鑑登録証明書 “inkan toroku shomeisyo”)