FAQ

We are no longer accepting new applications for the GoRemit service.
https://www.sbishinseibank.co.jp/news250131_goremit_e/


Please consider using SBI Remit's International Money Transfer Service for overseas remittances.
SBI Remit is planning to expand its International Money Transfer Service in the future. Details of planned expansions etc will be provided in due course.

Customers wishing to remit funds in their PowerFlex foreign currency accounts are, in general, required to first convert the funds to yen (online or at a branch)*.

*Remittances in foreign currency within Japan to accounts in the customer's own name only may be accepted at branches.
Certain conditions must be met in order to accept remittances. For more details please inquire at the numbers below.

【PowerCall　※Operators available: Weekdays 9:00 - 17:00】
0120-456-007 （From landlines: Toll free）
0570-016-007 （From cellphones: Toll charged)