FAQ

Details

【GoRemit】 I have received a letter requesting for the confirmation of the validity （DATE OF EXPIRATION) of my Residence Card. How can I submit it via GoRemit app to renew my Residence Card validity information?

Individual customers of GoRemit: Please access the GoRemit app (Menu=>Procedures=>Take a photo/upload Required Documents) to upload your Residence Card information.

Relevant Categories

Useful Information

【GoRemit】 I received the letter of confirmation of my Residence Card validity (Confirmation of Your Period of Stay). If I submit the change of address procedure document with my renewed Residence Card validity information, will I not have to submit an additional document for my updated residence card expiration date?
【GoRemit】 I have received a letter requesting for the confirmation of the validity （DATE OF EXPIRATION) of my Residence Card. Why do I have to inform this information to the bank?

Info

Important

Regarding changes for English support at contact center and partial revisions to procedures related to transfers and products
Important

Notice of consolidation and change of Contact Center Customer Dials and Change of Business Hours
Important

Introductory Help Videos & How-to Guides

Back

Frequently Asked Questions