FAQ
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You will be able to close your account with the Procedure Request Form. Please bear in mind conditions will apply.
(1) The request will only be accepted by the account holder.
(2) The information entered by the customer matches the information on record with SBI Shinsei Bank.
(3) The customer is over 18 years old.
(4) The balance of the entire account (savings, time deposits) for all currencies is 0 yen.
(5) Interest for savings account has not accrued for this month.
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