FAQ

After registering your personal information via the smartphone app and posting your identification documents, we will send your GoRemit Registration Letter in about a week by unforwardable registered postal mail with your GoRemit Customer Number printed on it.

*The GoRemit app menus will not be available until we have confirmed you have received the GoRemit Registration Letter and input your GoRemit Customer Number on to the app.

If you have verified your identity online and finalized your application from the app, a notice will be sent to you by email. You will be able to access the app menu after receiving this email.