FAQ

Please check here for a list of documents that can be submitted.

To customers who have submitted an account statement of the beneficiary account as "Documentation to validate the purpose of remittance".

If document received shows remitted funds being forwarded to a separate account, we may ask for additional documentation to verify the final use of the funds.

Example) Purpose of remittance: Savings. Document submitted: Beneficiary account statement.
If the statement shows further transactions such as "settlement" or "fund transfer", we may contact customers to confirm if there is any purpose other than "Savings".