FAQ

Details

I have questions about remittances made during the Go Remit service period. Where should I inquire?

If you have any questions regarding procedures during the Go Remit service period, please contact us via the following web consultation form:
https://www.sbishinseibank.co.jp/english/crm/form/n00/

If you wish to receive a written record of remittances made during the Go Remit service period, please print and return the following documents along with your identification:
・Request Form for Reissuance of Remittance Result Notification
https://www.sbishinseibank.co.jp/english/goremit/pdf/aot_en.pdf
・Return Envelope  ※Japanese Only
https://www.sbishinseibank.co.jp/service/goremit/pdf/envelop.pdf

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