FAQ
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If you have not used PowerDirect since opening your account, you can receive your PIN by mail.
Please request the delivery of your PIN using the form below.
Procedure Request Form
After submitting your request, a system-generated PIN will be sent to your registered address within approximately one week.
Please note that you can change your PIN at any time by phone.
For details, please refer to the FAQ below.
Related FAQ: How to Change Your PIN
If you are unable to use the Procedure Request Form, please contact us via the Call Back Reservation Form.
Call Back Reservation Form
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