I forgot my "Power Direct password" or what should I do if I’m locked out of the Internet Banking?

If you have forgotten your Power Direct password, please reset it by the following ways.

< PowerDirect Password Password Reset Page (Online) >
Please refer to a FAQ to reset your password.

【From Japan】
0120-301-231(Available 24/7) *Toll-free
※Please follow the voice guidance.

【From the US and Canada】
1-866-744-6734(Available 24/7)

【From overseas other than the US and Canada】
+81-3-5954-7763(Available 24/7)
*Phone Charges apply

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