FAQ

Cut -off times vary among transaction types, how the transactions proceeded.
The timing of the deposit for the fund transfers will vary for each beneficiary bank.

■Using Power Direct (Internet Banking)
・Transactions will be processed immediately.
※Excluding periods for system maintenance.

※Fund transfers made during system maintenance periods will be processed on the “Transfer Date” shows.

■Made at the branch
Between SBI Shinsei Bank accounts: During branch operating hours on weekdays.
Made to other banks: Until 15:00 p.m. on weekdays.

*Name-back Function
Fund transfers from Power Direct offer services such as beneficiary name being automatically displayed.
※In addition, based on security measures being implemented to protect customer’s assets , fund transfers made at the branch may be asked for details and documents related to the fund transfer.