FAQ

Details

Where can I report a lost or stolen ATM card?

Please contact the call center (PowerCall) to suspend the withdrawal function of your cash card and reissue it.

【PowerCall】
Please contact 0120-456-022 and tell the representative that your cash card has been lost/stolen.
※Stopping and Reissuing your cash card : Available 24/7.

For details when calling from overseas, please click here.



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