FAQ

Details

I can't make a transfer on my Internet banking account.

If we cannot verify your residency, restrictions will be placed on your account. For example, if postal mail sent to your registered address is returned or if we cannot confirm your registered address or valid “Period of stay” on your Residence Card, we may place restrictions on transfers and withdrawals.

Please contact us through Web Form Consultation and provide your phone number and preferred time for a call back.
We will call you to confirm your personal details.



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