FAQ

Coins (any balance under 1000 yen) cannot be deposited or withdrawn from an ATM. Please use PowerDirect (Internet banking) to transfer the amount including less than 1000 yen to a different bank account.

【Applicable affiliated convenience store, etc. ATMs】
Seven Bank ATMs, Enet ATMs, LAWSON ATMs, AEON BANK ATMs, Patsat ATMs, JR East Japan Railway ATMs (VIEW ALTTE).
*Please be advised that when using Japan Post Bank ATMs (including those located in Family Mart convenience stores), Major City Bank ATMs, Mitsubishi UJF Trust Bank ATMs, and Sumitomo Mitsui Trust Bank ATMs, a withdrawal fee of 110 yen (tax included) will be charged per withdrawal regardless of customer stage.