FAQ

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Where can I confirm my registered name in katakana?

You can verify your registered Katakana name using any of the following methods:

・Cash Card
(Only for customers who opened the account or who have had their cash card reissued after November 22, 2024, )
・SBI Shinsei Bank App：Menu → Account Information → Tap the displayed account number.
・PowerDirect (Internet Banking)：The "Remitter Name" displayed on the funds transfer screen during the transfer procedure.

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Useful Information

Can I make a domestic fund transfer if the beneficiary name is written in alphabet? I do not know how to spell it in Katakana.
How do I change my registered account name?
What kinds of restrictions are placed on the account if you do not update your registered name and/or address?

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