FAQ

The following ATMs are available free of charge 24/7, for deposits, withdrawals and balance inquiries .
*Withdrawal fees for "Standard" stage customers are free up to 5 times per month. 110 yen fee including tax will be charged from the 6th withdrawal.

♦Seven Bank ATMs：available at Seven Eleven convenience stores and Ito Yokado super markets.
♦E-net ATMs：available at FamilyMart, Daily Yamazaki, Lawson and Three-F convenience stores.
♦Lawson ATMs：available at Lawson convenience stores.
♦AEON Bank ATMs：available at AEON, MaxValue, Daiei, Maruetsu super markets and at Mini Stop convenience stores

In addition, you can also access your account from ATMs at major banks and the Japan Post Bank. ATM fees will be a flat rate of 110 yen (incl. tax) per withdrawal, however please note the ATM operating hours and transactions may be limited according the ATM.

Please click here for more details about ATM services.

【Applicable affiliated convenience store, etc. ATMs】
Seven Bank ATMs, Enet ATMs, LAWSON ATMs, AEON BANK ATMs, Patsat ATMs, JR East Japan Railway ATMs (VIEW ALTTE).
*Please be advised that when using Japan Post Bank ATMs (including those located in Family Mart convenience stores), Major City Bank ATMs, Mitsubishi UJF Trust Bank ATMs, Sumitomo Mitsui Trust Bank ATMs, and Shoko Chukin Bank ATMs, a withdrawal fee of 110 yen (tax included) will be charged per withdrawal regardless of customer stage.