FAQ
Changing personal details
The time it takes for your new PIN to be reflected in PowerDirect (Internet Banking) and at ATMs is as follows:
・If the PIN is changed between 8:00 AM and 9:00 PM:
PowerDirect: Reflected immediately
ATM: Approximately 30 minutes
・If the PIN is changed between 9:00 PM and 8:00 AM:
PowerDirect: Reflected immediately
ATM: Around 8:00 AM
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