FAQ
Cannot transfer funds using internet banking
If we cannot verify your residency, restrictions will be placed on your account. For example, if postal mail sent to your registered address is returned or if we cannot confirm your registered address or valid “Period of stay” on your Residence Card, we may place restrictions on transfers and withdrawals.
Please contact us through the Call Back Reservation Form.
We will call you at the provided phone number to confirm your personal details.
Relevant Categories
Info
Message sent.
Thank you for your cooperation.
Your feedback is very valuable to us and helps us to improve our service.
Send us your comments.
Please input your comments and click on 'Send' button.
Please click ' X ' button to close this box.
*Please note that we are not able to answer your inquiries via this form so
please do not send us your account information, personal information, etc.