FAQ

The maximum and minimum amounts per transaction when using PowerDirect (Internet Banking) are as follows.
There is no maximum limit when making transactions at a branch.
* There is no limit on the total amount of transactions per day.

■ PowerDirect (Internet Banking)
・Yen ⇄ Foreign Currency

Maximum:
From around 7:00 AM Monday to around 7:00 AM Saturday: Equivalent to JPY 10,000,000
From around 7:00 AM Saturday to around 7:00 AM Monday: Equivalent to JPY 2,000,000
※The JPY 2,000,000 limit also applies during Christmas, New Year holidays, etc.

Minimum:
Equivalent to JPY 1,000

・Foreign Currency ⇄ Foreign Currency

Maximum:
US Dollar (USD), Euro (EUR), Canadian Dollar (CAD): Up to 30,000 currency units
Pound Sterling (GBP): Up to 20,000 currency units
Australian Dollar (AUD), New Zealand Dollar (NZD): Up to 50,000 currency units

Minimum:
10 currency units for each foreign currency

* As of October 1, 2024, English support via PowerCall has been discontinued, except for cases involving card loss or unauthorized use.
Regarding the termination of English support for PowerCall