FAQ

Alert emails will notify you of the following services to your registered email address. You can register your alert email address through PowerDirect (Internet banking):

・Alert email address registration, change, or deletion
・Unsuccessful domestic fund transfer(s)
・ATM withdrawal
・ATM/J-debit limit change
・Domestic fund transfer limit change
・PowerYokin transfer limit changes to Yen savings account
・Power Direct password change
・Latest update for monthly e-statement
・When you make a domestic transfer ( only for transfers made via PowerDirect (Internet banking)
・When you make a J-Debit payment

【Notification】
We will enhance the notification features of PowerDirect (Internet Banking) and the SBI Shinsei Bank App starting from Sunday, July 26, 2026.
With this enhancement, you will be able to receive notifications such as incoming transfers, reminders of upcoming automatic debits, and the results of withdrawals or insufficient balance via email or push notifications.
Details regarding the content and features will be announced after the service becomes available.