FAQ
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Opening your account questions
- What is the reissue procedure if I did not receive my cash card and/or PIN after opening my account?
- Are application forms and brochures available in English?
- Can a corporation open a PowerFlex account?
- Can I open a joint account for my family or a shared account ?
- Can I open an account if the address on my identification document is different from my present address?
- Do I need a personal seal (hanko) to open an account?
- How can I open an account?
- Am I eligible to open an account?
- How is the PIN decided for the cash card?
- How long does it take to open an account by post?