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- Will English support for services other than card loss or unauthorized transactions be completely unavailable?
- Can I get a bank certificate issued in English?
- Can I deposit foreign currency cash into my account?
- Do the call center representatives speak English?
- How can I check my balance?
- How do I buy or sell foreign currencies?
- What do I need to bring when I visit one of the Bank's branches to make a transaction or to change my account details ?
- Why doesn't the Bank have a passbook like other Japanese banks?
- Is it possible to contact PowerCall (contact center) from overseas?
- How can I arrange to have my salary deposited into my PowerFlex account?