FAQ

The PowerFlex account is available for customers residing in Japan and only one account is allowed per customer.
The following conditions are required for potential account holders:

●Potential customers must be residents of Japan.
PO box addresses will not be accepted.

●Own a personal Japanese contact (telephone) number.
The phone number at your workplace or someone else's phone number will not be accepted.

●For our international customers: The following requirement for status will also apply for our international customers.
(Customers must satisfy either category A or B)

A) Those who have "Permanent Resident", "Spouse or Child of Japanese National" , "Spouse or Child of Permanent Resident" visa status.

OR

B) International customers who have resided in Japan for over 6 months or more, OR working in a company with an office located in Japan.
* This excludes part-time jobs.

For details regarding account opening requirements, please click here.

In addition, please also be aware of the following:

●Please note joint accounts and corporate account services are not available at SBI Shinsei Bank.

●Customers who are classified as Foreign Politically Exposed Persons will be required to open their account in person at the branch.

●Please note that the identification documents for customers who are 18 years old or older will differ from customers who are under 18 years old.

How do I open an account for foreign citizens under 18 years old?