FAQ

Yes, you can.
You are able to pay the bills either by making fund transfers online or setting up automatic withdrawals.

·Pay by Fund Transfer
Once you receive your bill, you would just need to log in Power Direct(Internet banking) and go to the transfers menu. Then enter in the appropriate account information for the company that issued the bill and then enter the amount shown on your bill. Then, it’s just a matter of logging in each month and making the payment when you receive your bill.

Click here for details for adding payee information.

·Pay by automatic withdrawal
Automatic withdrawal is the convenient way to pay utility bills. You can arrange to have bills automatically paid out of your bank account. In order to set this up, you will need to get an application form from the company. You will need to provide your PowerFlex account information on the application form and then return it to the company. It usually takes about a month for the application to be processed. Once the automatic withdrawal procedure is completed, you will receive notification from the company. After that, future bills will be processed automatically and you don’t have to lift a finger.
Please contact us through the Inquiries page on our website to confirm if you can set up an automatic payment for utilities.
For payment of credit cards, mobile phones and other bills, please contact the respective companies for instructions.