FAQ

Customer Service

What is an alert email?

Alert emails will notify you of the following services to your registered email address. You can register your alert email address through PowerDirect (Internet banking):

・Alert email address registration, change, or deletion
・Unsuccessful domestic fund transfer(s)
・ATM withdrawal
・ATM/J-debit limit change
・Domestic fund transfer limit change
・PowerYokin transfer limit changes to Yen savings account
・Power Direct password change
・Latest update for monthly e-statement
・When you make a domestic transfer ( only for transfers made via PowerDirect (Internet banking)
・When you make a J-Debit payment



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